Request Ebank Help at 800-634-6203 during business hours (8-5 M-F) except holidays
to initiate an e-mail. (Answered during business hours.)
**Because email is not encrypted, you should refrain from e-mailing confidential information.
By Secure Message:
If you are already an ebank user, log in and click the “Contact” link at the top of any page within ebank. You may safely include confidential information in a secure message. (Answered during business hours.)
Send correspondence to Citizens Bank & Trust, Attn: ebankCBT, P.O. Box 50, Chillicothe, MO 64601.
Have you Moved?
Use the online secure form to let us know your new address.